Real World Impact

Measured Success: Case Studies

We deliver measurable technical infrastructure that directly impacts the bottom line. Explore how our Agentic BPO solutions transform enterprises.

E-Commerce United Kingdom

Scaling Customer Support for a UK E-Commerce Brand

A growing retailer was overwhelmed by 500+ daily inquiries, leading to 24-hour response times and lost sales.

We deployed a Custom RAG-powered Support Agent designed for deep integration and data sovereignty.

check_circle Integrated with their Shopify backend and Zendesk.
check_circle Used Claude 3.5 to handle complex refund logic and shipping inquiries.
check_circle Hosted on a private server for GDPR compliance.

85%

Resolution Rate

Resolved without human intervention

Response Time

Dropped from 24 hours

$12,000

Monthly Savings

Reduced staffing costs

92%

Efficiency Gain

Reduction in manual data entry time

0.01%

Error Rate

Dropped from significant human error margin

$15,000

Recovered Capital

Overcharged vendor fees identified by AI

Logistics United Arab Emirates

A logistics provider was manually entering data from 1,000+ mismatched PDF invoices every month, leading to frequent accounting errors.

We built an Autonomous Document Processing Pipeline that bridged unstructured data with their financial ERP.

check_circle Used Vision AI to extract data from unstructured PDFs.
check_circle Orchestrated via n8n to cross-reference data with their internal ERP.
check_circle Implemented a "Human-in-the-loop" dashboard for high-value discrepancies.

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